Current Job Opening
CAREERSIT Support Technician
Type: Full-Time
Location: Remote / On-Site
We are currently seeking an IT Support Technician with the drive and determination to help us support our client base. We are looking for an individual who is a problem-solver and is able to work within a team environment to successfully address challenging computer, and other technology issues. This is a full-time position – 40 hours weekly.
Our support technicians are responsible for maintaining user up-time and improving their computing experiences through effective on-site maintenance and problem identification and resolution activities. Candidates must be energetic and focused with a strong motivation, dedication, and persistence.
Minimum Requirements:
- 2 – 3 Years of experience Or a Bachelor’s Degree in Cyber Defense / Computer Related
- Microsoft Certified Professional status a plus but not required
- Excellent knowledge of our supported software and technologies
- Strong interpersonal skills required to effectively communicate with users and vendors
- Passion for teamwork, problem solving and exceptional customer service
- Must be well spoken, organized, detailed-orientated, dependable and flexible
- Valid driver’s license and proof of insurance with reliable transportation
- Background check and drug screen required
- Located within a 15-mile radius of Livonia, MI
This Position Entails:
- Troubleshooting user problems on-site
- Accurate documentation of all activities conducted
- The ability to manage, maintain, troubleshoot and support our users’ networks, equipment, software and services
- The ability to learn quickly and adapt to changing requirements
The Successful Candidate must be:
- Professional and articulate
- Inter-personally adept
- Technically proficient
- A problem solver
Benefits:
- Paid Time Off
- Healthcare Allocation
- 401K
- Furthering education opportunity